Terms & Conditions
Last updated: 9 October 2026
1. Overview
Welcome to Gift N Vibe. Throughout these Terms & Conditions, the terms “we”, “us”, and “our” refer to Gift N Vibe.
We operate the website https://giftnvibe.com, including the products, content, features, and services available through our online store.
By visiting our website, browsing our products, placing an order, or using our services, you agree to these Terms & Conditions and the policies referenced in them, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Please read these terms carefully before using our website. If you do not agree with these terms, please do not use our website or services.
2. Eligibility and Acceptable Use
By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.
You agree to use our website and purchase our products only for lawful purposes.
You must not:
- Use our website for any fraudulent, unlawful, or unauthorised activity.
- Violate applicable local, national, or international laws or regulations.
- Interfere with the security, functionality, or operation of our website.
- Upload or transmit viruses, malware, or other harmful code.
- Attempt to gain unauthorised access to our systems or another person’s information.
- Copy, reproduce, distribute, or commercially exploit our website content without permission.
- Provide false or misleading information when placing an order.
We reserve the right to restrict or terminate access to our services if we reasonably believe these terms have been violated, subject to applicable law.
3. General Conditions
We reserve the right to refuse or cancel an order where reasonably necessary, including where we suspect fraud, unauthorised activity, a pricing error, a stock issue, or a legal or shipping restriction.
You agree not to reproduce, duplicate, copy, resell, or commercially exploit any part of our website or services without our prior written permission, except where permitted by law.
Your use of our website does not give you ownership of our content, trademarks, designs, or other intellectual property.
4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, and prices displayed on our website are accurate.
However, colours and appearances may vary slightly depending on your screen, device, lighting, or display settings.
Product photographs are provided to illustrate the products. Minor differences in presentation that do not materially change the product may occur.
Product availability is subject to change without notice. We reserve the right to discontinue products, limit quantities, or update product descriptions and specifications.
If a material product description or listing error affects your order, we will work with you to resolve the issue in accordance with applicable law.
5. Prices, Payments, and Taxes
All product prices and applicable charges will be displayed on our website or at checkout.
Prices, promotions, and product availability may change without prior notice. Any change will not affect an order that has already been accepted, except where a correction or other action is permitted by applicable law.
You agree to provide accurate and complete billing, shipping, and payment information when placing an order.
We use third-party payment providers to process transactions. Payments are subject to the applicable payment provider’s terms and authorisation procedures.
We do not guarantee that every payment method will be available at all times.
International orders may be subject to customs duties, import taxes, VAT, or other charges. Unless otherwise stated at checkout or required by law, these charges are the customer’s responsibility.
6. Orders and Order Acceptance
After placing an order, you may receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted for fulfilment.
We reserve the right to review, refuse, or cancel an order where permitted by law, including in circumstances involving:
- Incorrect pricing or product information.
- Products that are unavailable or out of stock.
- Suspected fraud or unauthorised transactions.
- Incorrect or incomplete customer information.
- Shipping restrictions or unsupported destinations.
- Applicable sanctions, embargoes, or legal restrictions.
If we cancel an order after payment has been received, we will arrange an appropriate refund for the amount paid, subject to applicable law.
If we need to make a material change to an order, we may contact you using the contact information provided at checkout.
You are responsible for checking your order details before completing your purchase.
7. Shipping and Delivery
We ship to selected countries and regions. Delivery methods, estimated delivery times, shipping charges, and destination restrictions are explained in our Shipping Policy.
Estimated delivery times are not guaranteed and may be affected by customs clearance, public holidays, courier disruptions, weather, and other circumstances beyond our reasonable control.
We do not currently ship to certain destinations, including the United Arab Emirates, Saudi Arabia, Pakistan, Bahrain, Qatar, Kuwait, and Oman. Shipping may also be unavailable in other locations.
We do not ship to destinations where applicable sanctions, embargoes, export controls, or other legal restrictions prohibit or restrict fulfilment of an order.
Please check shipping availability before placing an order. If an order cannot legally or operationally be fulfilled, we reserve the right to cancel it and provide an appropriate refund, subject to applicable law.
Our Shipping Policy forms part of these Terms & Conditions.
8. Returns, Refunds, and Exchanges
Eligible returns must be requested within 7 days of delivery, subject to the conditions in our Return & Refund Policy.
Items must meet the applicable return requirements, including any requirements concerning unused condition, original packaging, and hygiene seals.
Due to the personal and intimate nature of certain products, opened, unsealed, worn, or used intimate products may not be eligible for return for hygiene reasons, except where an item is defective, incorrect, or a different remedy is required by applicable law.
Refunds, exchanges, and replacements are handled according to our Return & Refund Policy.
Nothing in these terms excludes or limits any consumer rights that cannot legally be excluded.
Please review our Return & Refund Policy before placing an order.
9. Cancellations
If you wish to cancel an order, contact us as soon as possible after placing it.
We will make reasonable efforts to accommodate cancellation requests before dispatch, but cancellation cannot be guaranteed once an order has been processed or handed over to the courier.
Any cancellation, withdrawal, or refund rights required by applicable law will remain unaffected.
10. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, social media platforms, and other external websites.
We do not control all aspects of third-party services and are not responsible for their independent content, policies, availability, or practices.
Your use of third-party services may be subject to their own terms and privacy policies. We encourage you to review those policies before using their services.
This section does not exclude any responsibility that we cannot legally exclude under applicable law.
11. Intellectual Property
Unless otherwise stated, the content on giftnvibe.com, including text, photographs, graphics, logos, product imagery, page layouts, and branding, is owned by or licensed to Gift N Vibe.
You may view and use our website for personal, non-commercial shopping purposes.
You must not copy, reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except where permitted by applicable law.
All third-party names, trademarks, and logos remain the property of their respective owners.
12. Reviews, Feedback, and User Submissions
If you submit a product review, comment, suggestion, photograph, or other content to us, you confirm that you have the right to provide it and that it does not violate another person’s rights or applicable law.
You must not submit content that is fraudulent, defamatory, threatening, unlawful, misleading, or infringing.
We may moderate, remove, or decline to publish submissions that violate these terms or applicable law.
Where you provide content for publication, you grant us permission to use it for the purpose for which it was submitted and for related store operations, subject to applicable law and any separate consent requirements.
We will not assume ownership of your intellectual property merely because you submit feedback or a review.
13. Privacy and Personal Information
Your use of our website and the personal information you provide are governed by our Privacy Policy.
We collect and process personal information as necessary to operate our store, process orders, provide customer support, arrange deliveries, prevent fraud, and meet legal obligations.
Please review our Privacy Policy for more information about the information we collect, how we use it, and the rights available to you.
14. Website Availability and Errors
We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted or error-free access at all times.
We may update, modify, suspend, or discontinue parts of our website to maintain, improve, or protect our services, subject to applicable law.
Occasionally, our website may contain typographical errors, inaccurate descriptions, pricing errors, or outdated information.
Where permitted by law, we may correct errors and contact affected customers to resolve orders that were materially affected by incorrect information.
We will not use this section to override any rights you have already acquired under applicable law.
15. Disclaimer of Warranties
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, or free from technical errors.
Nothing in these terms excludes any product guarantee, statutory warranty, consumer protection, or other obligation that cannot legally be excluded or limited.
16. Limitation of Liability
To the extent permitted by applicable law, Gift N Vibe will not be responsible for losses arising solely from circumstances beyond our reasonable control, including certain third-party service interruptions or external delivery disruptions.
Nothing in these terms excludes or limits liability for fraud, wilful misconduct, negligence where liability cannot legally be excluded, defective products where liability cannot legally be excluded, or any other liability that applicable law does not permit us to exclude or limit.
Where a limitation of liability is permitted, it will apply only to the extent allowed by the laws applicable to the transaction.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of our website, infringement of third-party rights, or material breach of these terms.
Nothing in this section requires you to indemnify us for our own unlawful conduct or for matters where such an obligation is prohibited by law.
18. Suspension and Termination
We may suspend or restrict access to our website or services where reasonably necessary to protect our business, customers, systems, or legal compliance.
Examples include suspected fraud, security threats, unlawful activity, or a material violation of these terms.
Any suspension or termination will be subject to applicable law and will not remove rights or obligations relating to orders already placed, payments due, refunds, or other matters that legally survive termination.
19. Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where legally possible.
If it cannot be made enforceable, it will be severed from the remaining provisions.
The remaining provisions will continue to apply to the extent permitted by law.
20. No Waiver
If we do not exercise or enforce a right under these Terms & Conditions immediately, this does not mean that we waive that right.
Any waiver must be consistent with applicable law.
21. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies expressly incorporated into them, govern your use of our website and services.
They do not override any mandatory statutory rights or separate written agreements that apply to a particular transaction.
22. Governing Law and Disputes
These Terms & Conditions are subject to the laws applicable to Gift N Vibe and the relevant transaction, without excluding any mandatory consumer protection laws that apply in your country of residence.
If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter.
Nothing in this section prevents you from exercising any right to bring a claim before a competent court or other authority where permitted by applicable law.
Important: The governing law and dispute-resolution provisions should be reviewed and completed based on the legal entity that operates Gift N Vibe and the jurisdictions in which it does business.
23. Changes to These Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes to our products, services, business operations, or legal requirements.
The updated version will be published on this page with a revised “Last updated” date.
Where required by law, we will provide notice of material changes or obtain your consent.
Your continued use of our website after an update does not remove any rights that applicable law requires us to preserve.
24. Contact Us
If you have questions about these Terms & Conditions, your order, or our policies, please contact us.
Gift N Vibe
Website: https://giftnvibe.com
Email: info@giftnvibe.com
Please include your order number when contacting us about an existing purchase.
Thank you for shopping with Gift N Vibe.
