Shipping Policy
At Gift N Vibe, we want your shopping experience to be smooth, secure, and enjoyable. We carefully prepare your orders and work with shipping partners to deliver your purchases safely and efficiently.
Please read our shipping policy below for information about order processing, shipping methods, delivery times, international shipping restrictions, and other important details.
1. Order Processing
Orders are processed after payment has been successfully confirmed. Please allow 1–3 business days for order processing and preparation before dispatch.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.
Please note that order processing time is separate from the estimated shipping and delivery time.
2. Shipping Methods & Estimated Delivery Times
Gift N Vibe ships to selected destinations worldwide. Shipping methods and estimated delivery times depend on the destination and the available courier services.
Our current estimated delivery times are as follows:
| Destination | Courier Company | Estimated Delivery Time |
|---|---|---|
| United States | USPS | 6–12 business days |
| Canada | Canada Post | 8–16 business days |
| Australia | Australia Post | 7–12 business days |
| United Kingdom | Royal Mail | 6–10 business days |
| Europe | Local postal service | 8–16 business days |
Delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to customs procedures, public holidays, weather conditions, courier disruptions, and other circumstances beyond our control.
Estimated delivery times begin after your order has been processed and dispatched.
3. Shipping Destinations & Restrictions
Gift N Vibe ships to selected countries and regions. However, we do not currently offer shipping to certain destinations in the Middle East and other restricted locations.
Countries and territories where shipping is currently unavailable include, but are not limited to:
- United Arab Emirates (UAE)
- Saudi Arabia
- Pakistan
- Bahrain
- Qatar
- Kuwait
- Oman
Shipping availability may change depending on courier services, local regulations, operational restrictions, and other applicable requirements.
Please check whether your destination is available at checkout before placing your order.
If an order is placed for a destination we cannot serve, we reserve the right to cancel the order and issue a refund for the amount paid, subject to applicable law.
4. Countries and Regions Subject to Sanctions
Gift N Vibe does not ship to countries, territories, or regions subject to applicable international trade sanctions, embargoes, or shipping restrictions that prohibit or restrict the sale, export, or delivery of our products.
We reserve the right to refuse, suspend, or cancel orders where shipping, payment processing, or fulfilment would violate applicable laws, regulations, sanctions, embargoes, or courier restrictions.
Shipping availability is subject to applicable legal requirements and may change as regulations are updated.
Customers may not use our services to circumvent applicable sanctions or export restrictions. Where an order cannot legally be fulfilled, any cancellation or refund will be handled in accordance with applicable law.
5. Shipping Fees
Shipping fees are calculated at checkout based on your delivery destination, order details, and available shipping options.
Any applicable shipping charges will be displayed before you complete your purchase.
If free shipping or a promotional shipping offer is available, its eligibility requirements will be stated on our website or at checkout.
6. Order Tracking
Where tracking is available, your shipping confirmation email will include the tracking number and relevant tracking details.
Please allow 24–72 hours after dispatch for tracking information to become active in the courier’s system.
If your tracking information has not updated for an extended period, or your parcel appears to be delayed, please contact our customer support team for assistance.
7. Customs Duties & Import Taxes
International shipments may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Unless otherwise stated at checkout or required by applicable law, these charges are the customer’s responsibility.
Gift N Vibe is not responsible for delays caused by customs inspections, import procedures, or clearance requirements.
We recommend checking your country’s import regulations before placing an international order.
8. Shipping Delays
Although we work with our shipping partners to deliver orders within the estimated delivery windows, delays may occasionally occur due to circumstances beyond our control, including:
- Customs inspections or clearance procedures
- Public holidays and peak shopping seasons
- Severe weather conditions
- Courier service disruptions
- Incorrect or incomplete delivery information
- Other unforeseen logistical circumstances
If your order has not arrived within the estimated delivery period, please contact us so we can help investigate the shipment.
9. Lost or Undelivered Packages
If your tracking information indicates that a parcel is lost, returned, or undelivered, please contact our customer support team.
We will work with the relevant courier to investigate the shipment and determine the appropriate next steps.
If a parcel is returned because of an incorrect address, unsuccessful delivery, or failure to collect the parcel, additional shipping charges may apply if reshipment is available and permitted by applicable law.
Any resolution will be handled in accordance with applicable policies and consumer protection requirements.
10. Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information, including their full name, delivery address, postal code where applicable, phone number, and email address.
If you notice an error in your shipping details, please contact us as soon as possible.
We cannot guarantee that address changes will be possible once an order has been processed or dispatched.
If an incorrect or incomplete address prevents successful delivery, we will work with the customer and the courier to determine the available options, subject to applicable law.
11. Changes or Cancellations After Dispatch
Once an order has been dispatched, we cannot guarantee that it can be cancelled, redirected, or modified.
If you need to request a change or cancellation, please contact us as soon as possible. We will do our best to assist, subject to the order’s processing status, courier restrictions, and applicable consumer rights.
12. Contact Us
If you have any questions about our shipping policy, delivery estimates, tracking information, or shipping availability, please contact our customer support team.
Gift N Vibe
Website: https://giftnvibe.com
Email: info@giftnvibe.com
Thank you for shopping with Gift N Vibe. We appreciate your trust and support!
